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FAQ

Below, we've compiled a list of questions we're frequently asked. If you can't find the answer to your question here, please feel free to contact us via our contact form, and we'll get back to you as soon as possible.

FAQ - Tournament

There are only a few teams in our league—so what happens next?

We receive a large number of registrations right up until the deadline, and most divisions tend to sell out. Some levels (A, B, or C) are combined into a single level if there are few teams across the grade level. Divisions with four teams will go ahead as planned.

Is it possible to apply for an age exemption for multiple players?

Yes, you can apply for an age exemption, but for 5-player teams, one player may be fielded without an application, while 8- and 11-player teams may field up to two players without an application. Read about the exemption rules and more here (link to subpage).

Which teams will receive prizes?

There are trophies for the winners, as well as gold, silver, and bronze medals in all divisions. In addition, there are commemorative medals for all teams in the 5-player divisions.

Where and when will the awards ceremony take place?

The awards ceremony will take place at the venue where the team played and will be held immediately after the final match has ended. Due to the tight afternoon schedule, teams are encouraged to proceed to the awards ceremony directly after the final match has ended.

How many players can participate, and can a player switch teams?

Number of players per team: - 11-player teams – up to 18 players per team. - 8-player teams – up to 15 players per team. - 5-player teams – up to 12 players per team. A player may only be listed on one team roster. During matches, unlimited substitutions are allowed in all divisions within the permitted number of players.

What happens if a team doesn't show up?

Every year, we urge teams that, for various reasons, are unable to participate to contact the tournament organizers as soon as possible. However, on rare occasions, teams fail to show up. If the match schedule and the availability of fields permit, practice matches between teams in the same group may be arranged in consultation with the tournament office, so that the teams can get the best possible start to the fall season. It is also in the Kronborg Cup’s interest that teams have the opportunity to play as many matches as possible. The Kronborg Cup is not responsible for the conduct of the match, and there is no requirement for referees. No financial compensation will be provided to teams that forfeit matches due to another team’s failure to appear or their own late arrival.

FAQ - Accommodations

Where and when can we find out which school we'll be staying at?

In the "My Team" link, you can see which school you'll be staying at no later than 14 days before the Kronborg Cup.

When does the lodging open on Friday?

"Check-in times" vary depending on the selected lodging option. On the website, under each individual lodging option, the check-in time will be listed up until the Kronborg Cup. For all school stays, check-in is on Friday starting at 12:00 p.m.

What is the latest arrival time on Friday?

Opening Event: The latest arrival time on Friday is 8:00 p.m., when food orders at Værftets Madmarked close.
Accommodations: A later arrival time can be arranged, but in that case, meals will not be provided on Friday evening.

Why is a deposit of 1,575 kr., including an administration fee, charged for booking accommodations, and when will the deposit be refunded?

Kronborg Cup guests take very good care of the facilities and surroundings. However, we are still required to collect a deposit, as we need to ensure, among other things, that the facilities are left in the same condition and order as when the Kronborg Cup began. The schools are kindly made available by the municipality, and the day after the Kronborg Cup begins, several thousand children will be returning to school; therefore, it is important that the facilities are left exactly as they were when you arrived. Volunteers at the schools will kindly walk you through the facilities upon arrival and departure. The deposit will be refunded in the weeks following the Kronborg Cup, once the secretariat has taken its well-deserved summer vacation. It is important that you remember to provide your bank information when booking accommodations so that the secretariat can refund the deposit. The teams are responsible for providing this information before the secretariat can refund the deposit.

Do we need to clean the place before we leave on Sunday?

Final cleaning is included in the price of hotel accommodations, Helsingør Ferieby, and Helsingør Vandrerhjem, but we ask that the rooms be left in the same condition and order as upon arrival. Classrooms and gyms at the schools should be tidied up and swept.

FAQ - Opening Event

Is it possible to arrive directly at the opening event (before checking in at the accommodation)?

Yes, you’re more than welcome to do that, but we recommend that teams check in at their accommodations and then head down to the opening event if they’ve booked a bus. If you’re arriving in your own bus or car, you’re welcome to go directly to the opening event. 

How do you get to and from the opening event?

Shuttle buses will run all Friday afternoon from the accommodations to the opening event at Kulturhavnen and back. To use the shuttle buses, you must select this option. Kulturhavnen is just a 2-minute walk from Helsingør Station, where the Kystbanen train runs directly to the station and ferries from Sweden dock. There are several parking options available at Kulturhavnen.

Is admission to the opening event free for everyone, or is it only for teams staying at the venue?

Yes, admission is free for everyone—including participants who are not staying at the venue. We hope to see as many people as possible at the opening event, which will feature a variety of activities, contests, an opening parade, and much, much more. It’s always a great experience for the players to be part of the grand parade through the streets of Helsingør, accompanied by music and battle cries.

Is admission free for all the activities at the opening event?

Most activities simply require you to show up, and admission is free. However, there are a few activities that, for various practical reasons, require you to make a reservation before the opening event. 

When should we be ready for the opening march?

The lineup for the opening march through the city of Helsingør is at 5:00 p.m., and the march begins at 5:15 p.m., when the first clubs set off. The clubs march together as a single group.

Can you buy food and drinks at the opening event?

Yes, you can, and there’s a wide variety to choose from! At the event venue, there will be food trucks and grills serving food and drinks, as well as Spisehuset at Kulturværftet. You can also visit Værftets Madmarked, which is located right next to the event venue. Please note: Dinner for guests staying overnight is included in the accommodation package.

FAQ - Meals

We have a player on the team who is either gluten-allergic or lactose-intolerant—are there meal options for them as well?

Yes, gluten-free and lactose-free options are available, but it’s important that you mention this when you register for classes and accommodations, and that you let the volunteer staff know when you’re served your meal.

Where can you buy lunch?

Lunch is available at all 8 venues. All seven venues offer a wide selection of healthy food (including vegetarian options and pork-free dishes) and beverages at reasonable prices. Candy, soda, and fried foods are not sold at the Kronborg Cup stands. Lunch is included in the price for overnight guests.

Where do teams that are staying overnight eat?

On Friday evening, all teams staying overnight will eat at Værftets Madmarked (Street Food), located next to Kulturhavnen, where the opening event will be held. Breakfast and dinner on Saturday and Sunday will be served at the chosen accommodations, while lunch will be served at the venue.

FAQ - Spectators

We'd like to cheer on our kids and teams—can we book accommodations as spectators through the Kronborg Cup?

Yes. Every year, a great many parents and families come to the Kronborg Cup. We’re delighted that so many people cheer on the teams from the sidelines and create a great atmosphere at the games. That’s why we offer accommodations at special rates for spectators at a number of hotels, so you can follow the team closely throughout the weekend. You can book the parent accommodation package here (link to subpage).

Is it also possible to attend the opening event as a spectator?

Yes—and you’re more than welcome to join us for this fantastic afternoon featuring music, contests, activities for children and teens, an opening parade, and much more!

FAQ - About Volunteering

Can I volunteer for the Kronborg Cup?

YES, you can—there’s room for everyone with a positive attitude and a can-do spirit on the world’s best volunteer team! You don’t have to be affiliated with a soccer club or be a soccer fan to volunteer for the Kronborg Cup. However, there may be a few tasks that require you to be over 18, such as driving, serving as a fire safety officer, or performing tasks that are particularly physically demanding.

How many hours do I need to volunteer?

Whatever you feel like doing and whatever works for you! We don’t have any requirements regarding the number of hours—we’re just really grateful for your help. So you can help out for a couple of hours, half a day, a full day, or the entire weekend. In terms of planning, however, it would make things easiest for the volunteer coordinators if your shifts are generally no shorter than 3–4 hours.

What do volunteers do?

As a volunteer, there are many different tasks to choose from—you can pick based on your own interests and personality. The list of tasks is long, so there’s no single answer to what you’ll do as a volunteer—you can do a little bit of everything. We need volunteers to serve food and drinks to the many players and spectators at the sports complex and accommodations; to referee games for the younger age groups; to ensure a safe and pleasant environment at the accommodations through security and food service teams; and to set up and take down the opening event and sports complex—just to name a few.

I'd like to volunteer, but my child plays, and I'm usually on the sidelines—can I still volunteer?

YES! And you’re more than welcome! The tournament schedule will be ready in mid-July, and after that, you can plan which venue to sign up for if you want to be at the same venue as your child. Of course, you also have the option to volunteer at other times outside of tournament hours—for example, at the opening ceremony and at the lodging facilities.

What do I get for volunteering?

Volunteering for the Kronborg Cup isn’t paid—BUT you make a HUGE difference for the Kronborg Cup and the soccer clubs behind the tournament. As a volunteer, you’ll receive a free Adidas T-shirt, meals while you’re on duty, and—last but not least—a fun and social experience with lots of wonderful volunteers and happy young soccer players. Plus, you’ll be helping to support the soccer clubs.

Where do I sign up to volunteer?

Thank you for your interest—you can sign up here or volunteer at your local soccer club.

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The Kronborg Cup is an international soccer tournament for youth teams—the largest tournament on Zealand—held every year during the last week of the summer school break.
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